Reopening Your Business

Californians have been staying home since the start of our statewide stay-at-home order issued on March 19, 2020. Today, Westlake Village is laying the groundwork for a safe recovery and reopening of businesses. Below you will find the information and tools necessary to effectively reopen your local business.

The State and County Reopening Framework

Governor’s Plan for Reopening

Californians have been staying home since the start of our statewide stay-at-home order issued on March 19, 2020. These efforts have allowed the state to move forward on a roadmap for modifying the statewide order to reopen. The Resilience Roadmap is comprised of four stages with each stage gradually permitting the reopening of various businesses depending on the exposure risk that they pose.

Currently, the state is in stage 3 of the Governor’s Resiliency Roadmap.

L.A. County’s Roadmap to Recovery

The City of Westlake Village is located 38 miles west of downtown Los Angeles and falls within the purview of the Los Angeles County health orders. Los Angeles County is moving toward new standards for a swift and safe reopening in alignment with the State of California guidelines. The Public Health protocols for reopening occur under the 5 Stage Reopening Process.

As we prepare to gradually reopen, we will apply many elements of the Governor’s Guidance, including, disinfecting, including facilities, vehicles and equipment and physical distancing.

Each business in the City of Westlake Village must review the information provided by the State of California and the County of Los Angeles, which has provided all currently available industry guidance by stage of reopening in accordance with the State’s Resiliency Roadmap. The goal is a create a safe, clean environment for workers and customers. 

Businesses owners in the City are encouraged to review the guidance that is relevant to their workplace, prepare a plan based on the guidance for their industry, and put it into action.

County of Los Angeles Moves Into Stage 2 of Reopening Alongside the State of California

The County of Los Angeles reopening plan aligns with the State’s reopening plan. The County has moved into Stage 2 alongside the State. The County allowed in-store retail, manufacturing, related logistics, and places of worship to resume operations contingent upon operating within State guidelines. Following successful attestation, businesses within accelerated Stage 2 will be permitted to reopen if and when they have implemented appropriate health and safety measures in accordance with an appropriate facility-specific reopening plan. These businesses include: Hair Salons, Barbershops, Dine-in restaurants. The County will continue to provide County required protocols for reopening. Reopening of Stage 2 businesses is contingent upon their readiness to implement and comply with sector-specific guidance. 

City of Westlake Village Reopening Protocols

City of Westlake Village Reopening Plan

The City of Westlake Village has created this working plan document and will regularly update it as new orders come into effect. Click to view and download the plan document.

Prior to reopening, All Facilities MUST Take These 6 Steps
  1. Perform a detailed risk assessment and implement a site-specific COVID-19 protection plan.
  2. Train employees on how to limit the spread of COVID-19, including how to screen themselves for symptoms and stay home if they have them.
  3. Implement individual control measures and screenings.
  4. Implement disinfecting protocols.
  5. Implement physical distancing guidelines
  6. Read and understand the Attestation Guide
Prepare a COVID-19 Prevention Plan
  1. Begin by reviewing the guidance published by the State of California and the County of Los Angeles. 
  2. Upon reviewing the guidance, perform a detailed risk assessment in accordance with the state guidelines for your industry and prepare a COVID-19 protection plan based on the guidance.
  3. Implement a site-specific COVID-19 protection plan. This must be kept on site and readily available.
  4. Complete your industry specific checklist.
  • In the event LA County requires documentation to reopen it may be necessary to complete an attestation form.
  • Post the industry specific checklist and potentially the attestation at your business to show your customers and employees you have reduced the risk and are open for business.
  • An official from the City or County may conduct a site visit to verify compliance.

Alcoholic Beverage Control Notice of Regulatory Relief

The Department of Alcoholic Beverage Control has provided temporary relief measures which remain in place during the COVID-19 emergency.

Relief has been issued to enable licensees with on-sale privileges to reopen their businesses for on-site consumption that is consistent with the Governor’s declarations and orders, as well as other State and local health and safety guidelines:

  • Expansion of Licensed Footprint
  • Extension of Regulatory Relief for Club Licenses: Type 50, 51, 52

The Notice of Regulatory Relief is designed to support the alcoholic beverage industry in its efforts to assist California in slowing the spread of the virus while assisting the industry in dealing with the economic challenges it is facing as a result. Details can be found at the California Department of Alcoholic Beverage Control’s (ABC) website.  

Additional Resources for Businesses

Los Angeles County has a dedicated call center for businesses as well as employees to help during the COVID-19 emergency.

Counselors are available Monday-Friday from 8:00 a.m. to 4:30 p.m. to help business owners navigate loan applications and help individuals that were recently laid off due to this emergency.

Contact the Business & Worker Disaster Help Center:

Financial Resources

  • Disaster Relief Loans
    The SBA offers low-interest federal disaster loans for working capital. For more information or to apply online, visit this website, call the SBA Customer Service Center at 800-659-2955 or email DisasterCustomerService@SBA.gov
  • Recovery Loans
    The Small Business Recovery Loan Program provides small businesses (25 or fewer employees) with easy-to-access financial relief to stay afloat and keep employees. Loan proceeds may be used for working capital, including payroll or rent. E-mail questions to BizRecovery@lacda.org.
  • SBA Deferments
    You may be eligible for SBA automatic deferments through December 31, 2020 if you’re still paying back SBA loans from previous disasters.
  • Review your insurance policy
    The California Dept of Insurance recommends businesses review their business interruption insurance policies and contact their insurance companies to determine what their policies cover with regard to loss of business income due to recent orders suspending business operations. If your commercial insurance claim was denied, request an investigation at Insurance.CA.gov/01-Consumers/101-help.

Chamber of Commerce Resources

  • The Greater Conejo Valley Chamber of Commerce also has many resources available for area businesses. Visit their website at https://www.conejochamber.org/.
  • The Conejo Valley Small Business Relief Fund was established by the Greater Conejo Valley Chamber of Commerce’s Foundation in partnership with the cities of Thousand Oaks, Westlake Village and Agoura Hills. The fund will provide much needed grants to local small businesses as they navigate the financial impacts of COVID-19.
Restaurants: Requirements to Apply for Temporary Outdoor Dining Area Expansion

Westlake Village Leadership is Advocating for a Safe and Swift Reopening

Westlake Village Community Focus

What is Open in the City of Westlake VIllage
  1. The following businesses, facilities or locations are open across Los Angeles County, including the City of Westlake Village: CLICK HERE FOR LISTING
  2. Parks: The City of Westlake Village will begin reopening certain non-contact amenities and park areas, based on Stage Two of the reopening plan for the County of Los Angeles. Westlake Village has modified its operations to reopen these amenities with strict health guidelines to help prevent the spread of COVID-19. Safety guidelines are required based on the type of amenity, in accordance with the health officer order.
  3. Los Angeles County Open and Closed listing is here.
What is the City of Westlake Village Doing to Help the Community?

The City Council and staff are working to help the community reopen quickly while continuing to prevent the spread of COVID-19 through the practice of reasonable infection control precautions. Local business recovery consists of:

  • Creating a local reopening plan with info graphics and guidelines
  • Active participant in Small Business Task Force – Chamber Lead
  • Website resources updated regularly at www.readywlv.org
  • Evaluating City code modifications to allow for outdoor eating beyond footprint of CUP
  • Supporting Conejo Valley Small Business Relief Fund for Westlake Village businesses
  • Advertising in Acorn, Website, Social Media
  • Stay Local, Shop Local campaign
  • Promoting Takeout Tuesday
Westlake Village COVID-19 Community Health Impact

While public health is always the paramount of concern for Los Angeles County, our region has performed much better than our neighbors in more densely populated regions of the County. Please see the chart below that illustrates that Conejo and Las Virgenes areas have not seen the same propensity of new cases and deaths as the rest of the county. Even when accounting for the smaller population, the cases and death per capita do not compare to the rates seen in Los Angeles County.

MetricLos Angeles CountyConejo/ Las Virgenes*
Total Cases38,45190
Total Deaths1,8394

* Conejo / Las Virgenes is the combined data for the cities of Westlake Village, Agoura Hills and Calabasas.

MetricWestlake VillageAgoura HillsCalabasas
Total Cases63351
Total Deaths004

Access to Adequate Health Care Capacity

In addition to the hospitals within Los Angeles County, our region is served by the Los Robles Health System in nearby Thousand Oaks. In fact, Ventura County has 153 available hospital beds in the event there is a surge of cases in our region. The state standard for a county variance is to have the capacity to withstand a surge of 35%, which our local health systems can accommodate.

Stay Local, Shop Local!

Businesses are an important part of the fabric of our Westlake Village community and we need your cooperation and partnership to get through this public health emergency. You can help the small businesses you love stay in business by buying their products and services. In fact, many small businesses are operating now. And buying local means you’re not only supporting our community’s businesses, but you will get your products faster than if you ordered them from an online megastore. So shop with them today! For a listing of Westlake Village restaurants that are open for take out and delivery, click here.