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Reopening Your Business

Californians have been staying home since the start of our statewide stay-at-home order issued on March 19, 2020. Westlake Village is laying the groundwork for a safe recovery and reopening of businesses. Below you will find the information and tools necessary to effectively reopen your local business.

The State and County Reopening Framework

Governor’s Plan for Reopening

Californians have been staying home since the start of our statewide stay-at-home order issued on March 19, 2020. These efforts have allowed the state to move forward on a roadmap for modifying the statewide order to reopen. The Blueprint for a Safer Economy is comprised of four tiers with each stage gradually permitting the reopening of various businesses depending on the exposure risk that they pose.

STATE REOPENING UPDATE as of April 6, 2021

As we reach 20 million vaccines administered and COVID-19 case rates and hospitalizations have stabilized, California is looking to move beyond the Blueprint for a Safer Economy to fully reopening our economy. On June 15, all industries across the state can return to usual operations with common-sense risk reduction measures such as masking and vaccinations.

We will only progress to this stage if we continue to stay vigilant, keep wearing our masks and getting vaccinated. The state will monitor hospitalization rates, vaccine access, and vaccine efficacy against variants with the option to revisit the June 15 date if needed.

What triggers our move Beyond the Blueprint?

On June 15, California will fully open its economy if two criteria are met:

  1. Equitable vaccine availability: If vaccine supply is sufficient for Californians 16 years or older who wish to be inoculated; and
  2. Consistently low burden of disease: Hospitalizations are stable and low, and specifically, hospitalizations among fully vaccinated individuals are low.
What happens beyond the Blueprint?

When California fully reopens the economy, the state will move beyond the Blueprint for a Safer Economy. Common-sense health measures such as masking will remain across the state. Testing or vaccination verification requirements will remain in relevant settings. Additionally:

  • All sectors listed in the current Blueprint Activities and Business Tiers Chart may return to usual operations in compliance with ETS/Cal OSHA and other statewide agency guidelines and standards with limited public health restrictions, such as masking, testing, and testing or vaccination verification requirements for large-scale higher-risk events. In addition, the following restrictions apply (via a narrow public health order): 
    • Unless testing or vaccination status is verified for all attendees, conventions will be capped at 5,000 persons until October 1.
    • International convention attendees will only be allowed if fully vaccinated.
  • Schools and institutions of higher education should conduct full-time, in person instruction, in compliance with Cal/OSHA emergency temporary standards and public health guidelines.
  • Workplaces promote policies that reduce risk, including improved indoor ventilation, and mask wearing in indoor and other high-risk settings as well as remote work when possible without impacting business operations.
  • Californians and travelers will be subject to any current CDPH and CDC travel restrictions.

California will also need to maintain the public health and medical infrastructure in these five priority areas:

  1. Continue to provide vaccinations and be prepared for the vaccination of Californians under 16 years old. It is critical that vaccines remain effective against circulating strains.
  2. Conduct equity-focused monitoring and surveillance by maintaining adequate testing capacity and strategies for the early detection of cases including variants via genomic sequencing.
  3. Contain disease spread through timely investigation of cases, contacts, and outbreaks.
  4. Maintain a statewide plan to scale up resources for isolation or quarantine.
  5. Monitor hospital admissions and maintain adequate personal protective equipment (PPE) and healthcare surge capacity that can be easily mobilized.
The transition from Blueprint

Our strategy is to use various levers and incentives to increase protection of Californians and incentivize vaccination to move us towards community immunity. Since March we have adjusted the Blueprint to recognize the role of vaccines in reducing transmission. These strategies include:

  • Reopening and expanding the capacity of outdoor sectors
  • Adding the Vaccine Equity Benchmarks to adjust the case rate thresholds for Blueprint tiers
  • Allowing increased capacity or numbers of persons allowed, including indoors, with proof of testing or vaccination
  • Developing guidance or minimum standards to ensure equity, privacy, and ethical practices are integral in the deployment of vaccination and testing verification methods
  • Focusing on equity allocations and implementation plans to improve vaccination coverage in our least advantaged and hardest-hit communities 

The efforts Californians have taken to date have allowed us to fully reopen safely so we can move beyond the Blueprint. 

L.A. County’s Roadmap to Recovery

The City of Westlake Village is located 38 miles west of downtown Los Angeles and falls within the purview of the Los Angeles County health orders. Los Angeles County is moving toward new standards for a swift and safe reopening in alignment with the State of California guidelines. The Public Health protocols for reopening change at every tier.

As we prepare to gradually reopen, we will apply many elements of the Governor’s Guidance, including, disinfecting, including facilities, vehicles and equipment and physical distancing.

Each business in the City of Westlake Village must review the information provided by the State of California and the County of Los Angeles, which has provided all currently available industry guidance by stage of reopening in accordance with the State’s Resiliency Roadmap. The goal is a create a safe, clean environment for workers and customers. 

Businesses owners in the City are encouraged to review the guidance that is relevant to their workplace, prepare a plan based on the guidance for their industry, and put it into action.

County of Los Angeles in Yellow Tier Status for Reopening Starting May 6, 2021

The County of Los Angeles’ reopening plan continues to align with the State’s reopening plan. The County is currently in the yellow tier of the State’s Blueprint for a Safer Economy plan. The County will continue to provide County required protocols for reopening. Reopening of businesses is contingent upon their readiness to implement and comply with sector-specific guidance under the tiered system approach. 

Under the Yellow Tier status the following is allowed:

  • Amusement/Theme Parks/Fairs can increase capacity to 35%.  Fully vaccinated out of state visitors are permitted.
  • Bars that do not provide meals can operate indoors at 25% capacity or 100 people, whichever is fewer. Masking always required, except when eating or drinking; drinking and eating only while seated. Tables must be at least 6 feet apart and no counter seating/service. Maximum of 6 people from one household per table; if everyone in a group is vaccinated, 6 people can sit together from up to 6 different households.  TV viewing is permitted. No live entertainment permitted indoors. Outdoors tables can have a maximum 8 persons per table from up to 3 different households; if everyone in a group is vaccinated, 8 people sit together from up to 8 different households.  Live entertainment and TV viewing permitted outdoors. No counter seating/service.
  • Breweries, Wineries, Distilleries that do not serve meals can increase indoors capacity to 50% or 200 people, whichever is fewer. No live entertainment permitted indoors. These establishments will follow the same public health directives as bars for their outdoor areas.
  • Restaurants can increase capacity for indoor dining to 50% capacity with continued safety modifications. There must be 6 feet distancing between tables.  Maximum of 6 people from one household per table; if everyone in a group is vaccinated, 6 people can sit together from up to 6 different households
  • Cardrooms/Racetracks/Satellite Wagering Facilities can operate indoors at 50% capacity. There must be 6-feet of distancing between tables and masks are always required. Food and beverages remain banned at the tables.
  • Fitness Centers can operate indoors at 50% capacity. Masks are always required unless swimming.
  • Movie Theatres can operate at 50% capacity. Reserved seating only where each group is seated with at least 6 feet of distance between any other groups (in all directions); capacity is limited to ensure that there is at least 6 feet of distance between groups. Seating sections can be established for fully vaccinated people without 6 feet distancing requirements provided there is 3 feet of distance between these sections and other seats in the theatre. Eating is allowed in only designated areas or in your reserved seat.
  • Family Entertainment Centers can operate at 50% capacity, 75% if all guests are tested or show proof of full vaccination. Masks are required.
  • Grocery and Retail Stores capacity remains limited to 75% with continued requirement for distancing of at least 6 feet between customers.
  • Hair Salons, Barbershops and Personal Care Services can operate at 75% capacity with masks required, except for services where customers need to remove their masks. For services where customers must remove their face coverings, staff must wear a fitted N95 mask or a face covering with a face shield.
  • Museums, Zoos and Aquariums can be open indoors at 75% capacity with safety modifications.
  • Waterparks can operate at 40% capacity with safety modifications.
  • Youth and Adult Recreational Sports and Community Sporting Events can apply to Public Health for approval for athletic events, tournaments or competitions that involve more than two teams or multiple individuals.  Indoor moderate and high contact sports are permitted following Collegiate Sports Protocols, which includes regular testing.
  • Live Event and Performance Indoor venues up to 1,500 guests can operate at a maximum of 25% capacity or 50% if guests are tested or show proof of full vaccination. Venues with 1,501 guests and above can operate at 10% capacity of 2,000 people; whichever is fewer or 50% capacity for tested or fully vaccinated guests.
  • Live Event and Performance Outdoor venues can expand to 67% capacity with safety modifications.

City of Westlake Village Reopening Protocols

City of Westlake Village Reopening Plan

The City of Westlake Village has created a working plan document and will regularly update it as new orders come into effect. Click to view and download the plan document.

Prior to reopening, All Facilities MUST Take These 5 Steps
  1. Perform a detailed risk assessment and implement a site-specific COVID-19 protection plan.
  2. Train employees on how to limit the spread of COVID-19, including how to screen themselves for symptoms and stay home if they have them.
  3. Implement individual control measures and screenings.
  4. Implement disinfecting protocols.
  5. Implement physical distancing guidelines
Prepare a COVID-19 Prevention Plan
  1. Begin by reviewing the guidance published by the State of California and the County of Los Angeles. 
  2. Upon reviewing the guidance, perform a detailed risk assessment in accordance with the state guidelines for your industry and prepare a COVID-19 protection plan based on the guidance.
  3. Implement a site-specific COVID-19 protection plan. This must be kept on site and readily available.
  4. Complete your industry specific checklist.
  • In the event LA County requires documentation to reopen it may be necessary to complete an attestation form.
  • Post the industry specific checklist and potentially the attestation at your business to show your customers and employees you have reduced the risk and are open for business.
  • An official from the City or County may conduct a site visit to verify compliance.

Alcoholic Beverage Control Notice of Regulatory Relief

The Department of Alcoholic Beverage Control has provided temporary relief measures which remain in place during the COVID-19 emergency.

Relief has been issued to enable licensees with on-sale privileges to reopen their businesses for on-site consumption that is consistent with the Governor’s declarations and orders, as well as other State and local health and safety guidelines:

  • Expansion of Licensed Footprint
  • Extension of Regulatory Relief for Club Licenses: Type 50, 51, 52

The Notice of Regulatory Relief is designed to support the alcoholic beverage industry in its efforts to assist California in slowing the spread of the virus while assisting the industry in dealing with the economic challenges it is facing as a result. Details can be found at the California Department of Alcoholic Beverage Control’s (ABC) website.  

Additional Resources for Businesses

Los Angeles County has a dedicated call center for businesses as well as employees to help during the COVID-19 emergency.

Counselors are available Monday-Friday from 8:00 a.m. to 4:30 p.m. to help business owners navigate loan applications and help individuals that were recently laid off due to this emergency.

Contact the Business & Worker Disaster Help Center:

Financial Resources

  • Disaster Relief Loans
    The SBA offers low-interest federal disaster loans for working capital. For more information or to apply online, visit this website, call the SBA Customer Service Center at 800-659-2955 or email
  • Recovery Loans
    The Small Business Recovery Loan Program provides small businesses (25 or fewer employees) with easy-to-access financial relief to stay afloat and keep employees. Loan proceeds may be used for working capital, including payroll or rent. E-mail questions to
  • SBA Deferments
    You may be eligible for SBA automatic deferments through December 31, 2020 if you’re still paying back SBA loans from previous disasters.
  • Review your insurance policy
    The California Dept of Insurance recommends businesses review their business interruption insurance policies and contact their insurance companies to determine what their policies cover with regard to loss of business income due to recent orders suspending business operations. If your commercial insurance claim was denied, request an investigation at

Chamber of Commerce Resources

  • The Greater Conejo Valley Chamber of Commerce also has many resources available for area businesses. Visit their website at
  • The Conejo Valley Small Business Relief Fund was established by the Greater Conejo Valley Chamber of Commerce’s Foundation in partnership with the cities of Thousand Oaks, Westlake Village and Agoura Hills. The fund will provide much needed grants to local small businesses as they navigate the financial impacts of COVID-19.
Restaurants: Requirements to Apply for Temporary Outdoor Dining Area Expansion

Westlake Village Leadership is Advocating for a Safe and Swift Reopening

Westlake Village Community Focus

What is Open in the City of Westlake Village
  1. The following businesses, facilities or locations are open across Los Angeles County, including the City of Westlake Village: CLICK HERE FOR LISTING
  2. Parks: The City of Westlake Village will begin reopening certain non-contact amenities and park areas. Westlake Village has modified its operations to reopen these amenities with strict health guidelines to help prevent the spread of COVID-19. Safety guidelines are required based on the type of amenity, in accordance with the health officer order.
What is the City of Westlake Village Doing to Help the Community?

The City Council and staff are working to help the community reopen quickly while continuing to prevent the spread of COVID-19 through the practice of reasonable infection control precautions. Local business recovery consists of:

  • Creating a local reopening plan with info graphics and guidelines
  • Active participant in Small Business Task Force – Chamber Lead
  • Website resources updated regularly at
  • Evaluating City code modifications to allow for outdoor eating beyond footprint of CUP
  • Supporting Conejo Valley Small Business Relief Fund for Westlake Village businesses
  • Advertising in the Acorn, City’s Website and Social Media account
  • Stay Local, Shop Local campaign
  • Promoting Takeout Tuesday
Westlake Village COVID-19 Community Health Impact

While public health is always the paramount of concern for Los Angeles County, our region has performed much better than our neighbors in more densely populated regions of the County. Please see the chart below that illustrates that Conejo and Las Virgenes areas have not seen the same propensity of new cases and deaths as the rest of the county. Even when accounting for the smaller population, the cases and death per capita do not compare to the rates seen in Los Angeles County.

MetricLos Angeles CountyConejo/ Las Virgenes*
Total Cases1,162,1482,355
Total Deaths22,21851
*Data as of 4/12/21

* Conejo / Las Virgenes is the combined data for the cities of Westlake Village, Agoura Hills and Calabasas.

MetricWestlake VillageAgoura HillsCalabasas
Total Cases1111,0191,225
Total Deaths11832
*Data as of 4/12/21

Access to Adequate Health Care Capacity

In addition to the hospitals within Los Angeles County, our region is served by the Los Robles Health System in nearby Thousand Oaks.

Stay Local, Shop Local!

Businesses are an important part of the fabric of our Westlake Village community and we need your cooperation and partnership to get through this public health emergency. You can help the small businesses you love stay in business by buying their products and services. In fact, many small businesses are operating now. And buying local means you’re not only supporting our community’s businesses, but you will get your products faster than if you ordered them from an online megastore. So shop with them today! For a listing of Westlake Village restaurants that are open for takeout and delivery, click here.