Services

Our community has come together more than ever to ensure the comfort and safety of all. Below you can find support for seniors as well as information on essential retailers and restaurants offering pick-up and delivery of food and linkages to key services operating in our community.

Residential Assistance for Seniors

Senior Concerns is ready to help! Here are some of the services offered:

Shopping and Errand Services

Senior Concerns has vetted over 60 new volunteers ready to serve the community. If a senior reports they need help getting groceries, supplies or medications, we will match them to a volunteer willing to help. The senior will receive guidelines and information in the mail about how the services work. They will be contacted by a friendly volunteer who will assess what they need and shop for them. Their goods will be delivered with no contact and always follow social distancing guidelines.  The senior reimburses the volunteer with a check for their items.

Not only will this senior have the services they need but they will know a caring community member will be checking on them throughout this crisis and respond as their needs arise. Seniors should contact mshapiro@seniorconcerns.org or call 805-497-0189.

Pantry Distribution of Goods

Senior Concerns is a drop off site for non-perishable donations. These foods and toiletries are available to be distributed to seniors in need who are not able to reimburse for a personal grocery shopping trip. These are also able to supplement shopping trips when stores are out of certain items. Seniors should contact mshapiro@seniorconcerns.org or call 805-497-0189.

Socialization

Volunteers can be matched with seniors for friendly phone calls to reduce isolation and depressive feelings during this difficult time. Children are sending in cards that Senior Concerns distributes to seniors at home. Seniors should contact mshapiro@seniorconcerns.org or call 805-497-0189.

Case Management

The Social Worker at Senior Concerns is here to answer calls and support families with all resources and information from 9-5 Monday- Friday. The social worker can also help coach the senior through signing up for prescription delivery services and other delivery options to support the stay at home order. Seniors should contact csalas@seniorconcerns.org or call 805-497-0189.

Caregiver Support

Online virtual Caregiver Support Groups will commence on Friday, March 27th and are open to all family caregivers. Contact csalas@seniorconcerns.org to sign up. An email address will be needed to sign up for the video support group.

Additional Links to Services

Grocery & Pharmacy Information

The City of Westlake Village is working diligently to provide its residents the resources and information you need to locate and purchase necessities. We have been in contact with local grocery stores and pharmacies to identify hours of operation and pick up and home delivery options, which we have noted for you below. We will continue to update this information on a regular basis.

Additionally, please be advised that Officials and the California Grocers Association (CGA) have assured the public that supply chains remain working properly and that there is no shortage of food or supplies.

Currently all local grocery stores and pharmacies are open. At this time, grocery stores are experiencing higher than normal traffic as residents are preparing to practice social distancing, work remotely, and self-isolate.

Many grocery stores have implemented social distancing regulations which allow no more than 25 persons at a time to shop in order to minimize the contact that people will have with one another. Some products are being rationed, such as paper goods to ensure that all residents are able to get what they require for their families. This is not a reflection of a shortage in supply, but rather a proactive approach to ensure all the members of our community are well prepared at this time. Pharmacies remain open and have adapted to social distancing protocols by allowing prescriptions to be called in, picked up at the door, and delivered to your home. Each pharmacy is handling the situation differently.

For residents who are unable to obtain the groceries and supplies that they require the City encourages them to make use of the following programs that are available to them:

  • The Chabad of the Conejo has offered to assist seniors or others who are not able to leave their home and are in need of supplies or services. Please call (818) 991-0991 or email them at rabbibryski@chabadconejo.com.
  • Meals on Wheels – Meals on wheels is a program that delivers meals to individuals at home who are in need. To find food for yourselves or your loved ones in need contact your local branch by visiting their website or by calling 805-496-2009.

Grocery Store Hours of Operation & Services

  • Target – 30740 Russell Ranch Road, Westlake Village, CA  91361
    Open Daily: 8:00 AM to 9:00 PM. Online orders at target.com. Pick-up and drive-up service offered. Senior hours on Tuesdays and Wednesdays from 8 AM to 9 AM.
  • Costco – 5700 Lindero Canyon Road, Westlake Village, CA 91362
    Monday – Friday 10:00 AM to 8:30 PM. Saturday 9:30 AM to 6:00 PM. Sunday 10:00 AM to 6:00 PM. Online orders at Costco.com 9:00 AM to 10:00 AM Monday – Friday reserved for seniors only.
    • Costco will allow no more than two people to enter the warehouse with each membership card. This temporary change is for customer and employee safety, and to further assist with our social distancing efforts.
    • Costco is also temporarily allowing priority access to warehouses for Costco members who are healthcare workers and first responders such as police officers, EMTs and firefighters. Healthcare workers and first responders who present a Costco membership card and official identification of their role, will be allowed to move to the front of any line to enter the warehouse.
  • Smart and Final – 5770 Lindero Canyon Road, Westlake Village, CA 91362
    Open Daily: 6:00 AM to 10:00 PM. Open to seniors only from 6:00 AM to 8:00 AM on Tuesdays and Thursdays. Online orders at Instacart.com
  • Vons – 2725 Agoura Road, Westlake Village, CA  91362
    Open Daily: 7:00 AM to 9:00 PM
    6:00 AM to 7:00 AM reserved for seniors only.
  • Vons – 5671 Kanan Road, Old Agoura, CA 91301
    Open Daily: 7:00 AM to 9:00 PM
    6:00 AM to 7:00 AM reserved for seniors only.
  • Ralphs – 3963 Thousand Oaks Blvd, Thousand Oaks, CA  91362
    Open Daily: 6:00 AM to 10:00 PM. 6:00 AM to 7:30 AM reserved for seniors. Online orders at Instacart.com.
  • Ralphs – 5727 Kanan Road, Old Agoura, CA 91301.
    Open Daily: 6:00 AM to 10:00 PM. 6:00 AM to 7:30 AM reserved for seniors only. Online orders at Instacart.com.
  • Trader Joes – 3835 Thousand Oaks Blvd, Westlake Village, CA  91362
    Open Daily: 9:00 AM to 7:00 PM. 8:00 to 9:00 AM for seniors only.
  • Trader Joes – 28941 Canwood Street, Agoura Hills, CA 91301
    Open Daily: 9:00 AM to 7:00 PM. 8:00 to 9:00 AM for seniors only.
  • Gelson’s – 2734 Townsgate Road, Westlake Village, CA  91362
    Open Daily: 7:00 AM to 8:00 PM. 7:00 AM to 8:00 AM reserved for seniors only. 
  • Sprouts – 1012 S. Westlake Blvd, Thousand Oaks, CA  91361
    Open Daily: 7:00 AM to 10:00 PM. Online orders at Instacart.com

Pharmacy Hours of Operation & Services

  • Costco Pharmacy– 5700 Lindero Canyon Road, Westlake Village, CA  91362
    Monday – Friday 10:00 AM to 8:30 PM. Saturday 9:30 AM to 6:00 PM. Sunday 10:00 AM to 6:00 PM. 9:00 AM to 10:00 AM Monday – Friday reserved for seniors only.
    • Costco will allow no more than two people to enter the warehouse with each membership card. This temporary change is for customer and employee safety, and to further assist with our social distancing efforts.
  • Target CVS – 30740 Russell Ranch Road, Westlake Village, CA  91361
    Monday: 10:00 AM – 7:00 PM
    Tuesday: 8:00 AM – 6:00 PM
    Wednesday: 8:00 AM – 6:00 PM
    Thursday: 10:00 AM – 7:00 PM
    Friday: 10:00 AM – 7:00 PM
    Saturday: 10:00 AM – 7:00 PM
    Sunday: Closed
  • The Medicine Shoppe Pharmacy – 1250 La Venta Rd. #114, Westlake Village, CA  91361
    Monday – Friday 9:00 AM to 1:00 PM, 1:30 PM to 6:00 PM. Saturday 9:00 AM to 1:00 PM.
    Sunday – Closed.
    Same Day Delivery within a 5-mile radius, cost $5.
  • CVS Pharmacy – 2791 Agoura Road, Thousand Oaks, CA  91361
    Open 9:00 AM – 9:00 PM. Free next day delivery.
  • Rite Aid – 3825 Thousand Oaks Blvd., Thousand Oaks, CA  91362
    Open: Monday-Friday 9:00 AM to 9:00 PM., Saturday 9:00 AM-6:00 PM,  Sunday 10:00 AM to 6:00 PM, Monday-Friday 9:00 AM to 10:00 AM for seniors only.
  • Kramers Pharmacy – 29525 Canwood Street, Agoura Hills, CA  91301
    Monday – Friday 9:00 AM to 6:00 PM. Saturdays 9:00 AM to 1:00 PM. Closed Sundays.
    No patients are allowed in store. Customers are allowed to come to the door to pick up their prescription. Call in orders and free next day deliveries are also accepted (818) 706-8099.
  • Kanan Pharmacy & Medical Supplies – 5847 Kanan Rd, Agoura Hills, CA 91301
    Open Daily: Monday – Friday 9:00 AM to 7:00 PM, Saturday 9:00 AM to 5:00 PM, Sunday 9:00 AM to 1:00 PM. Curbside pickup only, or same day delivery with charge.

Local Restaurant Delivery, Take-Out and, in some cases, Dine-In
Additional Services

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